Responsible play

Last updated: 2026-11-04T06:58:44+00:00

In the long run, gambling costs money. The whole operation runs on the arithmetic of the house edge, which is no warning label and cannot be moved by any bonus, filter or strategy. Everything below follows from that.

Decide before you start

Before you deposit for the first time, settle on what you are prepared to lose, not afterward during a losing run. Whether a limit sticks depends on when it was set: calmly, it holds; while chasing, it doesn't. Rather than expecting your spending to come back as a return, consider it simply the cost of having fun.

The tools in your account

• Deposit limit — a cap, set daily, weekly or monthly, on the amount you are able to pay in.
• Loss limit — over a given period, your net losses cannot exceed this ceiling.
• Session reminder — flags up your elapsed playing time.
• Time-out — a self-chosen period during which the account is locked.
• Self-exclusion — a longer lock that closes the account entirely.

Cut a limit and it takes effect straight away. Raising one takes longer by design, so that a limit cannot be removed at the exact moment it matters most.

Warning signs

Three behaviours deserve early attention: using money set aside for other needs, chasing lost money, and playing down to others how much is truly being spent in time or cash. By itself, any single instance says little. In combination, the three are telling.

Where to get help

You will find no connection between us and any of them.

• BeGambleAware — a round-the-clock, free and confidential line on 0808 8020 133.
• GamCare — treatment and support at no charge, on the very same national helpline.
• Gamban — a program that keeps gambling websites off every device you own.

Under-age gambling

Accounts are for adults aged 18+ and over. When a device is used by more than one person, install parental controls and store login details somewhere others cannot find them. The account is shut and winnings voided if a minor opened it.